Custom portals for the
Visa & Mastercard ecosystem.
Purpose-built merchant, customer, partner, and back-office portals for ISOs and Registered MSPs. Full residual systems, automatic chargeback handling, ACH file generation, sub-rep commissions, and merchant CRM with franchise & enterprise hierarchy, running on the same processor feeds your back-office already trusts.
Built for who actually does the work.
Every role in a merchant services business sees a different slice of the truth. We give each one a portal designed around their day, all powered by the same processor pipeline.
Own your processing.
Multi-location dashboard, transactions & batches, statements, 1099-K tax forms, chargeback case management, and direct support, for every business owner on your book.
Run the terminal estate.
Terminal & POS warehouse operations: device inventory, KIF workflow, PCI PIN injection compliance (TR-39 / PCI PTS), RMA tracking, and key change schedules, for owners, field techs, and your key-injection facility.
Where reps want to log in.
Real-time residual ledger, my merchants & my sub-reps, lead pipeline, full rate-schedule transparency, and account & payout settings, for every 1099 partner and sub-agent.
Run the whole operation.
Online merchant app intake, automated underwriting (TMS, MATCH, credit, D&B), processor file ingestion, merchant & rep CRM, commission plan builder, residual reporting, and ACH file generation, the cockpit for owners, ops, and finance.
Every Tier-1 Visa / Mastercard processor.
We ingest, normalize, and reconcile from any flat file, MFT drop, SFTP feed, or API the processor exposes. If your back-office trusts it, the portal can read it.
TSYS / Global Payments
Profit, Detail, Key Data, Fee Volume, ERG Pricing, Statement Detail, the full TSYS file family normalized and reconciled monthly.
Fiserv (First Data)
Omaha, North, Nashville, and the Cardpointe/CardConnect feeds. Full Optis, Discoverer, and Cliq report ingestion.
Paymentech / Chase
Resource Online and Salem extracts ingested at the MID level. Funding and interchange reconciliation built in.
Sierra & Saratoga
Full residual feeds, agent statements, and merchant detail from Sierra Payments and Saratoga ingested into one ledger.
Worldpay · Elavon · Heartland
Tier-1 acquirer feeds normalized into a single MID-level model. Cross-processor merchants reconcile in one view.
Custom & legacy feeds
iPayment, NMI, Authorize.Net, Repay, Maverick, and any one-off CSV your back-office gets in the mail. We write the parser.
The work your team shouldn't be doing.
Every recurring monthly task, reconciliation, residual math, dispute triage, payout cycles, runs on a schedule. Staff get exceptions, not data entry.
Automatic chargeback handling
Cases ingest from every processor feed, route by reason code (fraud, product not received, duplicate, dispute), notify the merchant via email/SMS, collect evidence uploads, and track every SLA timer to resolution. Won/lost/pending visible at a glance.
Full residual systems + ACH
Calculate residuals down to every sub-rep. Apply splits, overrides, bonus tiers, and BIN sponsorship costs from your commission plan. Generate NACHA-compliant ACH files at the click of a button, drop straight to your bank.
Sub-rep commission management
Hierarchical sub-rep trees with unlimited depth. Every sub-agent gets their own portal slice, their book, their splits, their statements. Overrides flow up the tree automatically.
Franchise & enterprise CRM
Merchant CRM models parent/child structures, franchisor/franchisee, regional groupings, and full enterprise hierarchies. Roll-ups, per-MID drill-downs, and hierarchy-aware reporting work out of the box.
From dock receipt to merchant deployment, audit-ready.
The hidden third of an ISO/MSP business: physical terminals, key injection, RMA, and the PCI PIN audit trail. Most platforms ignore it. We made it a first-class module.
Every status change is timestamped, operator-attributed, and exportable for your annual PCI PIN audit.
Inventory & estate map
Every device tracked by serial, model, PCI PTS version, MID assignment, and physical location. Roll-ups by merchant, region, processor, or KIF vendor.
KIF & PIN injection
Workflow for keys received, KCV verified, TR-31 / TR-39 compliance documented, and signed audit logs ready for the QSA. Works with internal KIF or external vendors.
RMA & field tech
Open RMAs by reason code, route to vendor or internal repair, swap shipments to merchants, and close the loop in one ledger. Field techs see assigned tickets on mobile.
Key rotation schedules
Schedule estate-wide key changes, track which devices are due, and prove it to auditors. No more spreadsheets of expiring keys.
PCI PIN audit trail
Tamper-evident log of every key, every operator, every device touch. Export for your annual PCI PIN Security assessment in a single click.
Logistics & shipping
Generate shipping labels, track outbound and return shipments, and notify merchants automatically when a device is en route.
From cold lead to signed app, in one wizard.
A branded online application built like the merchants think, not like the forms are filed. Multi-language, multi-currency, country-aware fields, instant bank verification, KYC document capture, and built-in e-signature. Reps share a link, the merchant finishes in minutes from any device, and the file lands in your underwriting queue the moment they hit submit.
Same step. Three languages. Currency, formatting, and country-specific fields adapt automatically.
Wizard-style flow
Six short steps, one screen at a time, plain language, helper text on every field. Auto-save on every keystroke, resume from any device with a link.
Multi-language & localization
Translate every label, helper, error, and email. EN, ES, FR, PT, ZH out of the box, plus your own copy. The merchant picks once and the whole flow follows.
Country & currency aware
Field sets and KYC requirements switch by country. EIN vs RFC vs ABN, routing/account vs CLABE vs IBAN, USD vs MXN vs CAD vs EUR, formatted natively.
KYC document capture
Drag-drop or phone-camera upload for IDs, voided checks, articles of incorporation, processing statements. OCR pre-fills the next step where it can.
E-signature, built in
Tap-to-sign on the merchant agreement, MPA, and any addenda. Signed PDFs, full audit trail (IP, timestamp, signer email), and tamper-evident hash. No third-party redirect.
Direct underwriting handoff
Submit fires the deal into the UW queue with all data, docs, and signed artifacts attached. TMS / MATCH / credit / D&B pulls auto-trigger. No retyping, no PDF email chain.
Rep share-links & lead capture
Every rep and sub-rep gets a personal apply link. Pre-fills the rep on submission, attribution preserved end to end. Drop the link in a text, on a card, in an email signature.
Drop-off recovery
Abandoned apps trigger gentle email and SMS reminders with a one-tap resume link. Office sees a recovery dashboard with stuck-at-step funnel data.
From deal intake to decision, the legwork is done before you open the file.
Digital app in, full research package out. We pull TMS and MATCH, credit bureaus, Dun & Bradstreet, website and bank verification, score the risk, and either auto-approve low-risk deals or hand your UW manager a complete file ready to review in minutes, not days.
Nightline Entertainment Group
Digital app intake
Branded online app captures signer info, ownership, banking, processing history, and supporting docs. Submits straight into the UW queue, no retyping.
TMS & MATCH pulls
Automatic TMF (Terminated Merchant File) checks at your processor and Mastercard MATCH list queries on every principal and business, with reason codes surfaced.
Credit bureau pulls
Soft-pull personal credit on signers via Experian, Equifax, or TransUnion. Business credit, liens, and bankruptcy flags included in the packet.
Dun & Bradstreet reports
DUNS lookup, PAYDEX, D&B Rating, and years in business pulled into a single report. Flag low scores, thin files, or address mismatches automatically.
Confidence scoring
Weighted model blends TMS, MATCH, credit, D&B, bank, and website signals into a 0 to 100 score. You set the thresholds for auto-approve, review, and decline.
UW manager workspace
For the deals that don't auto-clear, managers get a one-page file: every enrichment source, the flag that triggered review, notes, and an approve / decline / request-more-info decision path.
One pipeline. One source of truth.
Every portal reads from the same normalized ledger. No re-entry, no spreadsheet sync, no end-of-month firefight.
Processor feeds
TSYS · Fiserv · Global · Paymentech · Worldpay · Worldline · Elavon · Moneris · Shift4 · Sierra · Saratoga · custom
The ledger
MIDs · transactions · batches · interchange · fees · reps · plans · all in one model
Four portals
Merchant · Warehouse ERP · Partner · Office, every role sees its truth, in real time
Everything an ISO actually needs.
The full list of what a tier-1 ISO/MSP portal does, and what we ship with on day one.
Merchant portal
- Multi-location dashboard with MID switcher
- Transaction search & export
- Batch & settlement history
- Monthly statements (PDF)
- 1099-K tax forms (auto-issued)
- Chargeback case & evidence upload
- Bank account & deposit settings
- Direct support & FAQ
Warehouse ERP module
- Per-serial device ledger across the estate
- KIF workflow (in / injected / KCV verified / shipped)
- TR-31 / TR-39 PIN injection compliance log
- PCI PTS device version & EOL tracking
- RMA tickets & field-tech assignments
- Estate-wide key rotation schedules
- Tamper-evident audit log for PCI PIN
- Shipping labels & merchant notifications
Partner portal
- Real-time residual ledger
- My merchants list with MoM trends
- Sub-rep tree & per-rep splits
- Lead capture & pipeline
- Rate schedule transparency
- Bonus tier & multiplier visibility
- Per-rep monthly statement (PDF)
- Payout history & ACH details
Office portal
- Online merchant app (multi-language, multi-currency)
- Wizard intake with e-sign & KYC docs
- Underwriting queue & auto-decisioning
- TMS, MATCH, credit, D&B enrichment
- Processor file ingestion (drag & drop)
- Merchant CRM, every MID, every contact
- Rep CRM & sub-rep tree builder
- Commission plan builder & versioning
- Residual reporting & reconciliation
- NACHA ACH file generation
- Role-based access (owner, ops, finance)
Built to your spec, priced to your scope.
No off-the-shelf SaaS lock-in. We scope to what you actually need, a single merchant portal, a full four-portal suite with residuals and ACH, or anything in between. Outcome-based pricing. White-label by default. Your brand, your domain, your data.
Single portal MVP
One portal, one processor feed, your brand, on your domain.
Four-portal platform
All four portals, multi-processor, full residual + ACH, sub-rep commissions, franchise CRM.
Common questions from ISOs & MSPs.
Which processors do you support?
Every Tier-1: TSYS, Fiserv (First Data), Global Payments, Paymentech (Chase), Worldpay, Worldline, Elavon, Moneris, Shift4, Sierra, Saratoga, Heartland, and more. If a processor produces a file, an MFT drop, or an API, we can normalize it.
How is pricing structured?
Negotiable on scope. We quote a fixed scope, not billable hours, a single-portal MVP, a full suite, or anything in between.
Are chargebacks really automated?
Yes. Cases route by reason code, notify the merchant, collect evidence, track SLA timers, and resolve. Staff handle exceptions, not data entry.
Do you generate ACH files?
Yes. NACHA-compliant ACH files for every payout cycle, sub-reps included, ready to drop to your bank.
Franchise & enterprise hierarchy?
Yes. Multi-MID rollups, parent/child, franchisor/franchisee, regional groupings, full enterprise structures, all native.
White-label?
Default. Your brand, your domain, your data. We build the portal, you own the customer relationship.
Ready for the portal your office actually needed?
Tell us what your monthly process looks like today. We'll come back with a portal architecture and a fixed-scope quote, not a sales deck.
Start a conversation